Troubleshooting
Common issues and the fastest checks to unblock you.
If you don’t see surfaces
- Confirm your storefront is receiving traffic.
- Confirm the integration is active and installed correctly.
- Wait for initial discovery/sync to complete.
If lift is flat
- Give the baseline time to stabilize.
- Start with one surface; expand only after you see a signal.
- Avoid changing many inputs at once.
Last updated: July 2026