Terms of Service

What ACO is

ACO is a Shopify app. It connects to your store via the Shopify API, installs a pixel on your storefront to collect behavioral signals, and uses those signals to rank products on your recommendation surfaces.

ACO currently supports Shopify only. If your store migrates to a different commerce platform, ACO will stop functioning until a compatible integration is available.

Your account and store

One ACO installation covers one Shopify store. Each store has its own catalog sync, signal history, surfaces, and policies.

Keep your console credentials secure. Notify us immediately if you suspect unauthorized access.

Acceptable use

You may use ACO to optimize product surfaces on your Shopify storefront. You may not:

• Send synthetic or fraudulent events to ACO.
• Reverse-engineer or replicate ACO's scoring models beyond public documentation.
• Resell or sublicense ACO's functionality without a written agreement.
• Use ACO in a way that violates Shopify's partner policies.

Billing

ACO is billed through Shopify's billing system. Charges appear on your Shopify invoice on your normal billing cycle.

Service and fallback behavior

If the decision API is unreachable, your storefront falls back to its default product ordering. No error is shown to shoppers.

Intellectual property

ACO's software, edge workers, ranking models, and signal computation logic are owned by ACO and its licensors. You retain ownership of your catalog data.

No guarantee of lift

Lift figures shown in the console reflect measured past performance on your store — they are not a promise of future results.

Changes to these terms

We may update these terms. When we do, we will update the date below and notify you via the console.